Apple Briarwood

100 Briarwood Circle (Briarwood Mall)
Ann Arbor, MI 48108
(734) 780-2471
10:00am - 9:00pm
10:00am - 9:00pm
10:00am - 9:00pm
10:00am - 9:00pm
10:00am - 9:00pm
10:00am - 9:00pm
11:00am - 6:00pm


  • Efficient, clean, and bright store is almost always packed to capacity. Genius bar with many tantalizing electronics along the way--for the alpha geeks, leave credit card at home.
  • Super nice staff, incredibly knowledgeable & friendly. Ask for Dam
  • Ring yourself out for non-serialized products via the Apple Store app! No hassle, no wait!
  • If u own a business make sure u talk with their business specialists. They are so helpful and can get u what u need faster.
  • Make sure you check in at the front of the store if you need help!
  • Signed up for a Genius appt. online. because of an iPhone issue. This place is always busy but very efficient and my issue was resolved within minutes. Apple rocks!
  • If you're a business owner get the business plan. It's really worth it. Plus excellent customer service. Their tape on my external drive removed the paint so they gave me a new one free. Excellent
  • Dave the genius is super helpful
  • Their employee to customer ratio the last few times I have been in the store has been 2 to 1.
  • Friendly and attentive staff. Knowledgeable on apple products.
  • I just happened to get a guy that didn't know what he was doing
  • Good service but no enough space in the shop.
  • need appointment for 1 hour for my computer have contract for learning
  • Great return policy
  • Need technical help from the Genius Bar? Make an appointment, you'll get in so much more quickly!
  • Amazing service! Took an old power adapter on my trip, came here, they swapped it out for free for the right one. Super pleased.
  • Make sure you have an appointment when coming for an issue. And don't be late because they will have you reschedule they don't care how far you drove. Been here 5 1/1 hours all because we were late.
  • Make sure you have appointment
  • Slow slow slow service, rude as well. Make sure you know what you're talking about going in or they'll rip you off
  • WORST customer service I have ever received at an apple store. Severely disappointed. Do not come here if you are having computer troubles.

Nearby places

100 Briarwood Cir (S. Main St)
100 Briarwood Mall Cir
700 Briarwood Cir