Gatherings : Perfected and Sodexo's new mobile responsive online ordering platform drives client demand and customer satisfaction
GAITHERSBURG, Md., Aug. 5, 2016 /PRNewswire-USNewswire/ -- Sodexo, world leader in Quality of Life Services, is known for hospitality excellence with more than 40 years of experience and $500 million in catering revenue every year. Where traditional catering takes a one-size-fits-all approach, Sodexo's new Gatherings : Perfected portfolio changes the face of catering through highly customizable and flexible offers that guide and assist clients in creating a successful event.
Each of the catering services in the Gatherings : Perfected portfolio is targeted at a specific consumer need, ranging from value to completely customized. Menus for each are selected from consumer insights and sales data, and the product range supports the financial performance required. What sets the Gatherings : Perfected portfolio apart is the level of service. It's the great people who make catering happen. It's human interaction, with friendly faces and familiar people, which elevates the level of services.
"My customers are looking for flexibility and variety and Gatherings : Perfected is designed to both meet a wider range of needs while also making customization a snap," said Rick Flores, catering director for Sodexo at Texas Christian University in Fort Worth, TX. "Not only do the formatted selections make it easy to customize the platform to meet the unique needs of the many different customers we work with on a large campus, we are also now able to add local favorites and make slight menu adjustments more easily than ever before."
Whether customers are on a limited budget, need a high-end custom solution—or something in between—Sodexo's Gatherings : Perfected delivers the perfect event through one of its unique catering offers:
Flavours by Sodexo
Flavours is the core catering service that spans the simple coffee break to the more elaborate dinner reception. Its mission is to bring back the human touch. Flavours appeals to clients, customers and consumers in the corporate, education and healthcare environment, for any size event, offering a variety of chef-inspired foods and flavors.
elements by Sodexo
elements is a value-level service featuring dependable, everyday catering at affordable prices. Targeting students and adults at work, elements is ideal for themed buffets, party packages, club and community meetings and snacks for break times and informal gatherings.
occasio by Sodexo
occasio is an elevated catering experience meant to support different meeting types and needs. Focusing on the experience, occasio is clean, modern elegance with a commitment to excellence and genuine interactions, without interfering with the tasks at hand. occasio is slated to launch 2016.
Simply to Go Catering
Simply to Go Catering is the solution for casual gatherings of any size, offering simple, high quality meals handcrafted onsite daily. Ordering is easy, the food is fresh and packaging is attractive.
Catering solutions will be offered by extensions of Sodexo's retail offers and brands, including Jazzmans, Crisol, and SubConnection®. Clients and customers can enjoy their favorite signature foods delivered to their meetings and special events. These catering extensions are set to launch 2016-2017.
Since moving to the new Gatherings : Perfected catering platform, Sodexo has experienced an increase in customer satisfaction. An excellent example includes implementation at major hospital system in the Chicago area, an organization that worked with Sodexo to bring catered meals to their patients. "The client is so pleased with the new Flavours menu as well as the new mobile responsive online ordering platform that it asked Sodexo to expand it to the other hospitals within the system," said Margaret M. Benson, National Catering Consultant, Culinary Solutions.
Sodexo delivers more than 100 services across North America that enhance organizational performance, contribute to local communities and improve quality of life. The Fortune Global 500 company is a leader in delivering sustainable, integrated facilities management and foodservice operations.
Learn more about Sodexo at its corporate blog, Sodexo Insights.