Apple Crossgates

Electronics, Mobile Phones
1 Crossgates Mall Road
Albany, NY 12203
(518) 389-0140
10:00am - 9:30pm
10:00am - 9:30pm
10:00am - 9:30pm
10:00am - 9:30pm
10:00am - 9:30pm
10:00am - 9:30pm
11:00am - 6:00pm


  • Apple Store Crossgates, i've been here!
  • Trish is terrific - friendly, helpful, knowledgeable.
  • I had my iPhone serviced here several times - they are extremely helpful and fast. If you want to buy anything - reserve in advance. And Samsung fans don't need to come in ;)
  • Snotty workers. Awful store.
  • Make an appointment ahead of time
  • Mo is the best! Also, asking nicely for things helps too.
  • Great staff. Very knowledgeable and friendly.
  • Amazing professional staff got my laptop back up and running. They know exactly what they're doing, there is NO guesswork. I cannot recommend the Apple Store at Crossgates enough.
  • Buyer beware. If u r a consumer who puts "see ID" on your cards for safety, they accuse u of not adhering to your terms. Eff that. Ill buy from Amazon!
  • Make sure you make an appointment before you come. They will not help you without one!
  • Got my iPhone 4 here. Was in and out in no time. It's so cool that they check you out using an iPhone and email you the receipt.
  • Make an appointment early in the day!
  • Great customer service!
  • only the best
  • Apple Watch!
  • Probably one the best apple store in the East coast.
  • Make an appointment or you won't get seen
  • I love the service, when I can get it. 20+ minutes to speak with someone about a product is unacceptable.
  • Horrible service, had an appointment and the place was practically empty and they were still over 10 min late! Not acceptable
  • Easy Pay.....super fast, super easy

Nearby places

1 Crossgates Mall Rd
1 Crossgates Mall Rd (at Crossgates Mall)
1 Crossgates Mall Rd