Apple SouthPark

Electronics
4400 Sharon Road
Charlotte, NC 28211
(704) 972-3280
Monday
11:00am - 7:00pm
Tuesday
11:00am - 7:00pm
Wednesday
11:00am - 7:00pm
Thursday
11:00am - 7:00pm
Friday
11:00am - 7:00pm
Saturday
11:00am - 7:00pm
Sunday
12:00pm - 6:00pm

Tips

  • Always make Genius appointment if you have a service issue
  • Making a genius bar appointment is easy... Apple actually honoring that appointment, well be ready to wait 30 minutes plus.
  • Make an appointment with the Genius Bar BEFORE coming in for tech support. www.apple.com/southpark
  • Need to charge your device while waiting? Ask them for a cable and if they have room there are recepticals under the "Personal Training" tables.
  • Love the Geniuses. These guys know their stuff.
  • Genius bar staff is amazing! Make apt online
  • Apple dress code extends from the neck to the waist. Anything else is fair game, guy wearing the Wampa hat.
  • Worst Apple Store experience ever- and I've been in stores in SF, NYC, Chicago, Albany & more. Was there for an hour and not one staffer came to ask me if I needed help. Which I did. Two thumbs down!
  • Tuesday night after 6pm is the least crowded time to browse & evaluate their products. Never attempt to do this on a Saturday.
  • Check out the new workshops that they offer free of charge, such as 'Shoot More Artistic Photos with iPhone' and 'Sketch, Draw, and Paint with iPad'. Start something new and unleash your inner artist!
  • Wonderful shop and amazing customer service
  • If you're in a rush & its super busy... you need to have the Apple Store App- Use Easy Pay, scan your item and it charges to you Apple/iTunes account & you no need to even check out with a sales rep.
  • Sometimes their customer service is fantastic. Most of the time three players will stand around talking to each other and ignore you.
  • The personal checkout using the iPhone & iOS Apple Store app is phenomenal. Scan anything in the store & pay using your iTunes account, holy crap guys, it's officially the future.
  • Stop by before 10am or after 8pm for the best service (w/o feeling rushed)
  • Could it have been any more crowded? Holy smokes. Great store. Great service but you literally could barely fit into the store.
  • Walk in with your wallet in hand and look at the biggest computer they have... you will get help right away and can redirect to whatever it was you were there for.
  • Cool, I recognize guys from my church working here. Presbyterians in Apple stores...
  • It takes way to long to get tech support and they are condescending.
  • If you get Apple Care Plus you no longer can walk in and get your phone replaced there's a $95 deductible. Sadly those days are gone & they don't tell you this.

Nearby places

4400 Sharon Rd (Fairview Rd)
4400 Sharon Rd (SouthPark Mall)
4400 Sharon Rd