What Happens When You Return Kitchen Appliances To Home Depot?

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Sometimes purchases don't work out. If you just bought a new gadget from Home Depot for your kitchen and it isn't working how you'd like, you're probably looking into the store's return policy. The question "can I return this kitchen appliance to Home Depot?" has some follow-up questions. First, what type of appliance? And second, how long ago was your purchase? If your purchase was a major appliance, like a refrigerator, oven, built-in or over-the-range microwave, or dishwasher, you only have 48 hours (excluding weekends) to return it. Anything else and you have 90 days (or 365 if you used a Home Depot credit card). Both require proof of purchase.

After 48 hours, you need to use your manufacturer's warranty for any major appliance bought at Home Depot. This is a similar policy to Lowe's, but when compared to the appliances return policy of Costco, Home Depot falls short. When asked about Home Depot's return policy on Reddit, responders clarified that after 48 hours it's supposed to be handled by the manufacturer, but, according to a commenter: "You can bring it in and complain to a manager who will give you what you want but it's not a policy." No promises it will work, but this poster thinks it might!

Home Depot allows you to return your purchases to any store, not just the one you shopped at. Online purchases may also be returned in-store. You need proof of purchase, your credit card, and valid I.D. If you want to return your item online, log into your account and navigate to "Return Items." Home Depot will send you a UPS shipping label to print out and attach to your package. Then drop the package off at your nearest UPS location. (But why do a mail-in return when you can run into Home Depot and pick up a bottle of BBQ sauce while you're there?)

If you're returning a major appliance, such as most of what is in our list of best kitchen appliances to buy from Home Depot in 2026, the clock is ticking. Your best bet is to inform the delivery driver of any defects or damages while they're still there. Then, it's easy. They can load it right back on the truck. If they have already left, but it hasn't been 48 hours yet, call customer services. They will arrange a pickup of the appliance. There is a form on the Home Depot website you will fill out to attach to the return. If you're unsure whether your purchase is a major or regular appliance, ask! The product page usually specifies. For instance, this Panasonic countertop microwave has a 90-day return window as shown just below the "Add to Cart" button, while this Frigidaire refrigerator has a 48-hour return window, as shown in the "What We Offer" section.