Outback Steakhouse from The Fascinating Origins of the 25 Biggest Chain Restaurants Gallery
The Fascinating Origins of the 25 Biggest Chain Restaurants Gallery
The Fascinating Origins of the 24 Biggest Chain Restaurants
Starting a company is no easy feat, and opening a restaurant is one of the most challenging endeavors of all. Though it may be hard to believe, the biggest chain restaurants in the country (fast food and otherwise) all started out at one solitary location, and each one has its own fascinating backstory.
The world’s largest casual dining chain got its start in Atlanta, Ga., in November 1980, when the husband-and-wife duo of Bill and TJ Palmer opened T.J. Applebee’s Rx for Edibles & Elixirs. Reportedly, their desired name was Appleby’s, and when they learned that name was taken they tried Cinnamon’s and Peppers, but those were taken, too. Finally, they got the name they wanted by adding the now-disappeared initials to the front and tweaking the spelling. The original menu featured items including chicken fingers, fried mushrooms, steak fries, onion rings, nachos, potato skins three different ways, burgers, soups, salads, and, oddly enough, eggs Benedict, quiche, and quail (it was the '80s, after all). In 1986 they changed the name to Applebee's Neighborhood Grill & Bar, and even though the company has gone through several corporate owners over the years, Bill Palmer still owns about 40 locations.
Buffalo Wild Wings
In 1982, two buddies by the name of Jim Disbrow and Scott Lowery decided to open a wing joint in Columbus, Ohio. The original name? Buffalo Wild Wings and Weck. Wings had just begun to catch on as a national snack food back then, and this Buffalo-style restaurant specialized in wings, beer, and a regional specialty sandwich known as beef on weck: thin-sliced roast beef and horseradish on a salt and caraway seed-studded roll called a kimmelweck. The original location also served burgers, chicken, and barbecue pork on wecks, and pocket pizzas. The wecks went away a long time ago (although they probably shouldn’t have; those things are good), but the Buffalo Chips, seasoned and fried potato slices, are holdouts from the brand’s earliest days (another interesting bit of info: they originally showed music videos instead of sports).
Burger King’s first incarnation was founded in Jacksonville, Florida, in 1953, after a man named Keith Kramer and his wife’s uncle, Matthew Burns, visited a little burger shop in San Bernardino called McDonald’s that turned out burgers, fries, and shakes in record time. They purchased the rights to a newfangled broiler that could cook 12 patties simultaneously and opened a burger shop of their own. The name of that magical broiler was called the Insta-Broiler, and the chain was originally called Insta-Burger King. The “Insta” prefix was removed after the company failed in 1959 and was purchased by its Miami franchisees, James McLamore and David R. Edgerton, who expanded to 250 locations by 1967, when the company was sold to Pillsbury.
Carl’s Jr./ Hardee’s
Hardee’s and Carl’s Jr. are indeed two completely different chains that have had the same parent company, CKE Restaurants, since 1997.
Hardee’s was founded by a man named Wilber Hardee in Greenville, North Carolina, in 1960. Hardee may have been a good businessman, but he was also a bit of a gambler. In 1961, after a successful year of business, he brought on two entrepreneurs named James Carson Gardner and Leonard Rawls to help expand the restaurant. After opening a second successful outpost, Hardee lost his controlling share in the company to the duo in a game of poker, and decided to then sell his remaining shares to them outright. The chain rapidly expanded and went public in 1963; Gardner left when he was elected to the U.S. House of Representatives in 1966.
As for Carl’s Jr., it got its start as a Los Angeles hot dog cart in 1941, founded by a 24-year-old bread truck driver named Carl Karcher and his wife, Margaret, which expanded to five full-service barbecue restaurants named Carl’s Drive-In Barbeque. In 1956, Karcher opened two smaller burger-focused spinoffs in Anaheim and Brea, California, which he called Carl’s Jr.
Both chains found their fair share of success, with Hardee’s becoming a fixture in the South and Midwest and Carl’s Jr. becoming a familiar sight in the West. By the mid-‘90s Hardee’s was the country’s fourth-largest fast-food chain with 2,500 locations (a strategy to open in smaller towns not serviced by McDonald’s or Burger King paid off), and Carl’s Jr.’s parent company, CKE Restaurants (short for Carl Karcher Enterprises), jumped at the opportunity to purchase it and expand its presence to the East. CKE purchased Hardee’s in 1997 for $327 million.
The story of Chick-fil-A began in 1946, when founder S. Truett Cathy, who passed away at age 93 in November 2014, opened a restaurant in the Atlanta suburbs called Dwarf House (11 Dwarf Houses, now called Chick-fil-A Dwarf House, are still in operation in the Metro Atlanta area). Several years later, Cathy purchased a pressure fryer that he discovered could fry up a piece of chicken for a sandwich in the same amount of time it took to cook a burger, and the proverbial light bulb went off. He trademarked the name Chick-fil-A, and in 1967, his first unit, specializing in chicken sandwiches and not offering any beef products, opened in the food court of Atlanta’s Greenbriar Mall.
Chili’s, which recently underwent extensive rebranding, got its start in 1975, when Larry Lavine converted an old Dallas post office into a casual restaurant with Southwest décor that specialized in several different varieties of half-pound hamburgers, tacos, and Texas-style chili, with or without beans. The casual-dining concept, which was still in its infancy, took off, and by 1983 22 additional Chili’s had opened in the region. Industry vet Norman Brinker bought the company that year and took it public, in 1986 they rolled out baby back ribs and its famous jingle, and the rest is history.
Chipotle was founded by Steve Ells, a Culinary Institute of America graduate, in 1993. He’d been inspired by the popular tacos and burritos he discovered in San Francisco’s Mission District while working there for chef Jeremiah Tower, and after securing an $85,000 loan from his mother, he opened the first Chipotle in a former ice cream shop near the University of Denver campus.
Ells estimated that he’d need to sell about 100 burritos per day to be profitable, but after a month in business, he was selling more than 1,000. Knowing he had a good thing on his hands and fueled by an investment from his father and a Small Business Administration loan, he jettisoned his original idea of opening a fine-dining restaurant and focused on expansion, opening a second store in 1995, and a third shortly thereafter. And the rest is history.
Dairy Queen got its start with an ice cream store in Moorhead, Minnesota, owned by a man named Sherb Noble. When his friends, ice cream suppliers J.F. “Grandpa” McCullough and McCullough’s son Alex, convinced him to start selling a new form of ice cream that J.F. had created — which he dubbed “soft serve” — in 1938, the guys realized that they were onto something after more than 1,600 servings were sold in two hours. Two years later the trio opened the first Dairy Queen in Chicago suburb Joliet, and they never looked back.
What’s today known as Denny’s got its start way back in 1953, when friends Harold Butler and Richard Jezak opened a little donut shop in Lakewood, Calif. Its original name? Danny’s Donuts. New locations had opened by the following year, when the duo added sandwiches and other entrées to the menu. By 1959, 20 locations were in business and the owners decided to change the name to Denny’s to avoid confusion with another local chain, Donut Dan’s. The company went public in 1966, and in 1977 it introduced its famous Grand Slam in Atlanta, in homage to Hank Aaron breaking Babe Ruth’s home run record. By 1981, more than 1,000 locations were in operation.
Domino’s Pizza was founded in 1960 in Ypsilanti, Michigan, near Eastern Michigan University, by brothers Tom and James Monaghan. The duo paid $1,400 to purchase an existing pizzeria called DomiNick’s, and eight months later Tom took full-time control of the business because James didn’t want to quit his job as a mailman (a decision he most likely came to regret). Tom spent the next few years growing the business, opening two more locations nearby by 1965. The secret to the company’s early success was a new type of insulated pizza box Tom invented that could be stacked without being crushed. The original DomiNick’s owner refused to allow Monaghan to use the name at the new locations, however, so he changed it slightly, based on an employee’s suggestion, to Domino’s. The first franchise was sold in 1967, and by 1978, there were 200 locations.
William Rosenberg opened his first restaurant in Quincy, Massachusetts, in 1948, called Open Kettle. The following year the name was changed to Kettle Donuts, and in 1950, he finally settled upon Dunkin’ Donuts. The inspiration behind the restaurant, which served only doughnuts and high-quality coffee, was Rosenberg’s experience as a food seller at construction sites and factories, where he noticed that doughnuts and coffee were far and away the top sellers.
Dunkin’ Donuts was an immediate success, and it took only five years before others expressed an interest in franchising.
The story of KFC begins, of course, with Harland Sanders, and his is truly a rags-to-riches story. After a rocky childhood in Henryville, Indiana, near the Kentucky border, he left home at age 13 and worked lots of jobs, with mixed success, before taking over a Shell filling station in small-town Kentucky in 1930, at the age of 40. His cooking (which he served to travelers at his own dining room table) was such a success that he expanded to a larger location across the street. By 1937, his operation had expanded to 142 seats and a motel, which he named Sanders Court & Café.
Sanders became a bit of a local celebrity when the governor bestowed upon him the honorary title of Kentucky Colonel — Sanders took the honor very seriously and even dressed the part. After a newly constructed highway hurt his business, Sanders sold all his properties and began selling his fried chicken recipe to restaurants, allowing them to use his name and likeness for promotion. The name Kentucky Fried Chicken was soon adopted by all the restaurants that sold the product, and by 1963, they had turned into the largest fast-food chain in the country.
Back in 1940, brothers Mac and Dick McDonald took over their father’s 3-year-old restaurant in Monrovia, California, which had a 25-item menu, and moved the entire building 40 miles east to San Bernardino. Eight years later, realizing that burgers were the top seller, they streamlined the menu and the entire process: the menu was whittled down to hamburgers, cheeseburgers, fries, shakes, soft drinks, and apple pie; everything was self-service, and the kitchen was run like an assembly line, revolutionary for the time.
Four years later, they decided that a new building was necessary to keep the profits rolling in. With their eye on maximum efficiency and profit potential, the brothers hired a well-known architect and mapped out every inch of what the new restaurant should look like: Red and white ceramic tile, stainless steel, glass, pulsing neon, and — the icing on the cake — two massive arches trimmed in yellow neon that they referred to simply as “the golden arches.” They began selling franchise rights while still in the design phase. (It’s worth noting here that while the McDonald brothers have gone down in history as rather simple-minded restaurant owners, they were in fact way ahead of their time and laid the blueprints for the chain we know today.)
In 1954, milkshake machine salesman Ray Kroc entered the picture. He noticed that the McDonalds had purchased eight of his mixers for their restaurant and was blown away by what he saw when he paid them a visit. He convinced the brothers to sell the company to him and immediately undertook a national expansion plan. There were 34 restaurants in 1959, and by the following year, there were 102.
Currently owned by Darden, this monster chain was founded by General Mills, not an individual person, in Orlando, Fla. in 1982 (the company, best known for its packaged foods, got rid of all their restaurants when they spun off Darden in 1995). It was created with an eye on rapid expansion, and within seven years 145 Olive Gardens had been opened. Even though the bulk of Olive Garden devotees are regulars (they lure you in with the unlimited salad and bread sticks), a complete revamp has been announced.
Founded in Florida in 1988 by three restaurant industry veterans (they originally named their enterprise Multi-Venture Partners, Inc.), Outback brought in the crowds by serving American food in an Australian-themed dining room. The company’s name was later changed to Bloomin’ Brands, and they now also own Carrabba’s Italian Grill, Bonefish Grill, Roy’s Restaurant, and the high-end Fleming’s. The secret to the chain’s success: Fat. Steaks are cooked in butter, the famed Bloomin’ Onion contains 161 grams of fat and nearly 2,000 calories, and everything is deep-fried in beef tallow instead of oil.
One of the quickest-expanding chains in the country, Panera Bread got its start in 1993, when Au Bon Pain purchased the St. Louis Bread Company’s 20 St. Louis-area bakery-cafés and changed the name to Panera Bread. The new company became so successful that in 1999, Au Bon Pain Co. decided to abandon its flagship company and devote all its resources to Panera, and sold Au Bon Pain to the Compass Group, officially changing its name to Panera Bread. It’s a gamble that appears to have paid off.
Pizza Hut’s beginnings were about as humble as you can imagine. College-age brothers Dan and Frank Carney borrowed $600 from their mother and opened a pizza restaurant near Wichita State University on May 31, 1958, at the suggestion of a local real estate agent who was looking to rent out a former bar and convinced them that pizza would be a good concept. Neither brother had any restaurant experience, but they quickly got the hang of it. Business was soon booming. The first franchise opened in Topeka in 1959, and a later franchise in Aggieville, Kansas, became one of the first fast-food restaurants to offer delivery, revolutionizing the industry and leading to even greater success, with 4,000 outlets in operation across the country by the time the Carney brothers sold the business to PepsiCo in 1977. They’re both still alive (and very wealthy); Frank Carney is, ironically, a major Papa John’s franchisee today.
Bill Darden opened his first restaurant at the age of 19, and in 1968 he opened the first Red Lobster in Lakeland, Fla. Two years later it was purchased by General Mills, who expanded it into a five-unit chain, and this backing ushered in a steady expansion across the Southeast and eventually across the country and into Canada. By 1985, there were almost 400 locations. While the fresh seafood certainly helped to lure customers in, it was a new menu item that was invented by the restaurant, popcorn shrimp, that really helped it take off. While the chain gives off a very distinct "New England" vibe, there are surprisingly only four locations in all of New England, and they’re all in Western Connecticut, near the New York State line.
In 1972, Sandy Beall opened the first Ruby Tuesday (named after the Rolling Stones song of the same name) near his University of Tennessee campus. The initial restaurant was opened with $20,000 that Beall had cobbled together from a friend who ran a few local Pizza Huts and four of his fraternity brothers. Over the next 10 years, Beall opened an additional 15 units, and in 1982 the burgeoning chain was sold to Morrison, Inc., who kept Beall on as president, and he became CEO of the entire Morrison company in 1992. After Morrison dissolved in 1996, Ruby Tuesday became its own publicly traded corporation, and today it owns Lime Fresh Mexican Grill, Wok Hay, and Marlin & Ray's Seafood & Sunsets. Beall stayed on board as CEO until retiring in 2012 amidst an ill-fated upscale rebranding effort.
After coming home from World War II, Sonic founder Troy Smith found work as a milkman, but later switched to delivering bread because loaves of bread were lighter than bottles of milk. He used the money he saved to buy a diner in Shawnee, Oklahoma, called Cottage Café. In 1953, Smith sold the café to purchase a walk-up root beer stand called the Top Hat that had an adjacent log house. He kept the root beer stand as-is and converted the log cabin in into a steakhouse, thinking that it would bring in more profits than root beer. But selling root beer, burgers, and hot dogs from the root beer stand ended up earning him a lot more money, so he shut the steakhouse down.
Customers could originally park anywhere they wanted and walk up to the root beer stand to place their orders, but after visiting a Louisiana drive-in where customers ordered via intercom and food was delivered via carhops, Smith had the “light bulb moment.” He hired some jukebox repairmen (so ‘50s!) to install intercom wiring in the parking lot, and sales immediately tripled. The novel concept soon caught the eye of an entrepreneur named Charles Pappe, who negotiated the first franchise location in 1956. In 1959, the name was changed to Sonic.
Starbucks was founded in 1971 by three friends who met at the University of San Francisco, and the first location in Seattle only sold whole roasted coffee beans, not brewed coffee. The company grew in popularity over the next several years, introducing brewed coffee and espresso, and by the time former employee Howard Schultz bought it in 1987, there were already six locations. Schultz implemented a rapid expansion program, and when the company went public in 1992, there were 140 outlets, with revenues of $73.5 million (as opposed to $1.3 million in 1987). In 2015, total revenues were $19.16 billion.
Though today it’s the world’s largest restaurant operator, Subway began as a single, humble sandwich shop, opened in 1965 by 17-year-old Fred DeLuca and family friend Peter Buck in Bridgeport, Connecticut. Called Pete’s Super Submarines, it was renamed Subway in 1968, and as the founders built out their franchise plan they created a parent company called Doctor’s Associates Inc. (this odd moniker apparently came about because Buck had a doctorate in physics and DeLuca (who passed away in 2015) was hoping to go to medical school).
The story of Taco Bell begins with a man named Bell: Glen Bell, to be exact, who opened a hot dog stand called Bell’s Drive-In in San Bernardino, California, in 1946, at age 23. Four years later he opened a hamburger stand called Bell’s Hamburgers and Hot Dogs in a Latino neighborhood in San Bernardino, and noticed that a Mexican restaurant across the street called Mitla Cafe attracted long lines for its hard-shelled tacos.
Over the next two years, Bell dined there frequently, attempting to reverse-engineer the hard-shell taco recipe. Eventually, he became good enough friends with the owners that they showed him how they were made. By early 1952, he had opened up a taco stand of his own, which he dubbed Taco-Tia.
The restaurant took off, and over the next few years, Bell bought several more taco stands, including four called El Taco. In 1962, he sold off his existing restaurants and opened the very first Taco Bell in Downey, California, with a franchise plan. Within two years, he’d sold his first franchise, and by 1967, 100 Taco Bells were in business.
No chain restaurant has a history as storied as TGI Fridays. It dates back to 1965, when Alan Stillman was living in Manhattan’s Upper East Side and noticed that there were no female-friendly bars where the hordes of young women flocking to the neighborhood could hang out. Stillman wanted to open a place where both sexes could meet and mingle in a cocktail party-atmosphere, and in doing so he created what’s widely credited as the first singles bar. Imitators cropped up almost overnight, and the bar, on First Avenue and 63rd Street, got so crowded that roped-off outdoor waiting areas had to be created, a precursor to the modern velvet rope. The bar was revolutionary in other ways, too: it was one of the first to introduce a "ladies’ night," pioneered the brass rail that’s now ubiquitous, and all the employees were young and wore matching red-and-white striped shirts. If all this talk of singles and drinking seems a little off-brand nowadays, that’s because the company made a conscious decision in 1989 to switch the focus from singles to families.
The story of Wendy’s begins with its legendary founder, Dave Thomas. Thomas began working in restaurants at age 12, and after serving in the Korean War he became head chef at a Fort Wayne, Indiana, restaurant called Hobby House, which soon converted into a KFC franchise at the insistence of Colonel Harland Sanders himself. Thomas and Sanders became friends, and in the mid-1960s, Thomas was sent by the Fort Wayne franchise’s owners to turn around four failing KFCs that they owned in Columbus, Ohio.
By 1968, those locations were doing so well that he was able to sell his shares in them back to Sanders for more than $1.5 million. He used the cash to open a restaurant of his own, specializing in burgers, which he christened in honor his 8-year-old daughter Melinda Lou, who was nicknamed Wenda, giving it the slightly more common name of Wendy’s. The first location opened in Columbus on Nov. 15, 1969.