According to the Associated Press, a Massachusetts man named Jan Polanik sued two Dunkin’ Donuts franchisees who own more than 20 Dunkin’ Donuts stores in Massachusetts because he says that several years ago he went to a Dunkin’ Donuts and asked for butter on his bagel, and he was given butter substitute instead.
Even the plaintiff’s lawyer said that the butter issue was not a particularly pressing one, but attorney Thomas Shapiro said that even though receiving butter substitute was a minor thing, “A lot of people prefer butter.”
The key point of the lawsuit was to “stop the practice of representing one thing and selling a different thing,” Shapiro said to the Boston Globe.
The defendants have reportedly settled the lawsuit, but lawyers did not specify what the terms of the settlement were. One of the franchisees has changed the butter-serving protocol at those Dunkin’ Donuts locations, and the plaintiff reportedly says he is satisfied with the outcome.