Dunkin'

Flickr / m01229 / CC BY 2.0

NY and NJ Dunkin’ Donuts Stores Sued for Overcharging Customers

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Dispute is regarding overcharging customers in the form of charging sales tax on exempt items
Dunkin'

Flickr / m01229 / CC BY 2.0

Attorney Carl Mayer estimates the stores made $10 million off New York customers and $4 million in New Jersey.

There might be some trouble brewing for Dunkin’ Donuts stores in New York and New Jersey. Two suits were filed against the chain for wrongfully overcharging customers. The New Jersey suit asserted that a store in Fort Lee charged state sales tax on unsweetened bottled water and bags of ground coffee, “in clear violation of the law,” according to the New York Post. The New York suit alleges that a store near Penn Station charged a customer sales tax on prepackaged coffee beans.

Attorney Carl Mayer, who filed the suits, tells the New York Post, “Dunkin’ should stop dunking their customers and provide customers with refunds or discounts so they are made whole.” He says, “A dozen different Dunkin’ stores overcharged customers around 70 percent of the time,” as quoted by Eater.

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Mayer estimates that these stores have made $10 million off New York customers and $4 million in New Jersey over the course of three years, as a result of the overcharges. Dunkin’ Donuts spokeswoman Michelle King says the corporate office is reaching out to the franchises in question to investigate these claims.