Restaurants to Start Tracking Servers' Every Sale
Well, restaurant servers everywhere aren't going to be too happy; not only do they have to deal with occasional bad tippers, but now restaurants will start tracking their every sale.
Wired reports that new software Slingshot has been designed to bring track waitstaff sales habits, "breaking down the strengths and weaknesses of each server and bartender the same way a baseball GM would study the on-base and slugging percentages of his players." Eek.
Apparently, Slingshot has already made its way into the kitchens of Tom Colicchio, Danny Meyer, and Daniel Boulud, while slowly infiltrating big chains like Romano’s Macaroni Grill and Margaritaville.
While at high-end and smaller restaurants we can imagine managers using this technology to help servers work on their skills at selling wine instead of appetizers, or beer instead of wine, at the large chains, the story might be different.
On a positive note, Wired says once servers are brought up to average sales rates "an extra $1,636 in sales for the restaurant means another $321 in tips."