Pizza Hut

Toddler with Dairy Allergy Fought for Life After Pizza Hut Mix-Up

The U.K. branch of the chain cites human error as the source of the mistake
Pizza Hut

A two-year-old with a dairy allergy allegedly received a pizza with cheese at Pizza Hut. 

A two-year-old boy with a severe dairy allergy was allegedly left fighting for his life after eating a pizza this week at a U.K. Pizza Hut that his parents say was supposed to be vegan, but which was later found to contain cheese. Pizza Hut says human error was to blame for the incident.

According to MSN, Sajid Hussain’s two-year-old son has a serious dairy allergy, and Hussain said employees at the Blackpool Pizza Hut assured him when he ordered that the child’s pizza would be made with vegan cheese. Hussain said he checked again with employees when the pizza was delivered to make sure the cheese was dairy-free, and once he was assured again, he let his son eat it.

But Hussain said that not long after eating the pizza, the two-year-old stopped responding to his parents, then started vomiting and struggling to breathe. He was rushed by ambulance to the Blackpool Victoria Hospital, where he was hospitalized for two days for treatment. Hussain described it as a horrific, traumatic experience.

A Pizza Hut spokesperson reportedly said the company was very sorry about the incident and had been in contact with the family.

“We realize it was an unacceptable situation and have already completed an internal investigation with the Hut, which found that the wrong pizza was given to the family as a result of human error," the spokesperson reportedly said.

The spokesperson said the company would share the results of the investigation with the Hussains, and that it was taking steps to keep this situation from happening again. For places in the U.S. that should be safe for people with dietary restrictions, check out this list of the top allergy-friendly restaurants in America.