The Restaurant Success Strategy You Can’t Afford to Overlook



By Steve Zagor, Dean of Culinary Business


Man with Machete Robs Upscale Chelsea Restaurant,” read the headline. Another terrible crime in the big city? Yes, for sure. Thankfully no one was hurt.  But reading the story—and realizing that the incident occurred just a few blocks from ICE—made me reflect on certain safety procedures we often ignore restaurant operations.

While restaurant employees are trained to be vigilant about sanitation, food safety and other methods of protecting their guests, unfortunately many restaurant professionals are unprepared for robberies. Such unfortunate events happen all too frequently and the losses can be substantial, whether the criminals are employees, guests or an unknown perpetrator. Are there precautions that can be taken to prevent these incidents?