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Customer Slams McDonald’s New Zealand After Being Served Raw Chicken

The company says the raw chicken was due to ‘human error’

Sorbis / Shutterstock

McDonald’s says that after handling 30 million orders this year, there have been few complaints related to raw food.

Phillip Blake, a man from New Zealand, visited a McDonald’s location to enjoy a quick meal, but was left furious after discovering his chicken burger was raw.

Blake posted a picture of his chicken patty on the McDonald’s Facebook page, slamming the fast-food chain and its employees for the oversight. After receiving more than 3,000 likes on Facebook and comments encouraging Blake to contact the health department, the post has been removed, Yahoo7 News reported.

According to the New Zealand Herald, McDonald’s quickly responded to the complaint.

“Incidents like this are extremely rare and we treat them very seriously,” the company said. “When the customer returned the product, restaurant staff apologized immediately, and followed investigation processes, including checking daily food safety reports and reviewing CCTV.”

McDonald’s says that it has had fewer than 20 complaints related to undercooked food, and insisted that they “constantly look at ways to reduce of incidents like this occurring.”


To read about nine foods you should never eat raw, click here.