Uber and Lyft: not just for rides and takeout anymore. Walmart is piloting a last-mile delivery service utilizing services Uber, Lyft, and Deliv.
Testing is expected to take place in select cities within the next two weeks, according to a release. The company is working with Uber in Phoenix and Lyft in Denver, while a Sam’s Club pilot with Deliv delivering general merchandise and groceries for business members in Miami began in March.
To use the service, customers place their grocery order online and select a delivery window. A “highly-trained” Walmart associate, or personal shopper, gathers the items in the order and then requests a driver. The driver comes to the store, picks up the order, and delivers it directly to the customer.
The service costs the standard $7 to $10 delivery charge for online orders, and customers do not need to pay the driver. Additionally, the customers will be notified so that they can expect their groceries from the Uber or Lyft when it arrives.
On the news, Walmart says, “We’re thrilled about the possibility of delivering new convenient options to our customers, and about working with some transformative companies in this test. We’ll start small and let our customers guide us, but testing new things like last-mile delivery allows us to better evaluate the various ways we can best serve our customers how, when and where they need us.”
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