A family in Roanoke, Virginia claims that their waitress allegedly increased the amount of tip on their receipt without telling them.
The Salem, Virginia, family dined at Abuelo’s in Roanoke on October 8 and paid for their $45.50 bill using a credit card.
“It was $45.50 and I tipped $10 even, made it $55.50,” Whitney Anderson, the customer and mother of three, told WSLS 10.
Anderson viewed her bank statement the next day and saw that $65.50 was withdrawn from her account. She went back to Abuelo’s to speak to a manager and saw that the restaurant had the customer copy of the receipt with a forged signature. The receipt apparently did not look like her handwriting and said $20 in the tip line, rather than the $10 she signed for.
“It was almost a 25 percent tip,” Anderson told WSLS 10, “and then they go behind you and fraudulently sign a name to a credit card receipt. I don’t feel that’s any different than someone taking your debit card.”
Abuelo’s general manager Jason Mcknight told WSLS 10 that they are taking this complaint seriously and are investigating the details.