You all may not realize it's NOT the school, the schools do everything they can to help.
It's Chartwell who wants the children going without. You can't give them a little extra either. They would rather you throw it away. Lots of food goes to waste.
As a former Chartwell employee, (I left on my own due to the horrible system) I can tell you this is true first hand. Chartwell does all sorts of things that would upset parents if they only knew.
The "unfortunate misunderstanding" is a comment they use EVERY time they get caught doing something that won't make the company look good. Another one is "I don't recall".
The Chartwell managers are bullies to employees as well. This company is all about money.