Apple West Town Mall

Row 1

7600 Kingston Pike (in West Town Mall)
Knoxville, TN 37919
(865) 824-2507
Electronics, Other Repair
Mon–Sat: 10:00 AM–9:00 PM Sun: Noon–6:00 PM

Foursquare Tips

  • Worst Apple store for customer service that I've visited yet. Avoid Saturday's here.
  • Very Helpful Genius Bar!
  • Best place to get lost for hours. The crew there always have enough time to help
  • Elizabeth is amazingly nice!
  • Everyone there Is super nice never long waits ok well there is occasionally but they are always helpful :)
  • Kudos to Seneca - fantastic service!
  • If you have to schedule a genius appointment, ask for Chris. He's the best.
  • Don't forget you can take paid classes to learn about whatever you need to know about the iPad and there are free classes online.
  • Great customer service and overall experience. Set a Genius Appt for more efficient technical/service help.
  • Great service! Everyone knows their apples here!
  • Love my iPad, even while it is still in the box. Ahhhh, sigh.
  • Be sure to check out the new workshops they offer for free such as 'Shoot More Artistic Photos with iPhone' or 'Sketch, Draw, and Paint with iPad'. Start something new and unleash your inner artist!
  • Chris at the Genius Bar is awesome! Really great staff.
  • Terrible service. They really shouldn't call these people "geniuses". It seems to have a negative effect on how they treat people, and their intelligence. So snooty.
  • are sometimes used to claim privileged status for these manufactured forms of the new consumer culture.
  • My First Decree -- iPood
  • iPad!!! 'nuff said.
  • The customer service in this store is really good. I've been in Apple stores in larger cities. The customer service in those stores was lacking a personal quality. This store has it all!!
  • Helpful and pleasant
  • Always helpful and knowledgeable staff!