Waffle House's System For Getting Your Order Correct Relies On Condiment Packets
By Ashlyn Frassinelli
Waffle House has a secret code that helps staff remember each order. Their "marking system" involves placing condiments, utensils, and food items in certain positions on the plate.
TikTok user @Hotsoupandcracker, a self-identified Waffle House cook, posted a video detailing the code. For example, a jelly packet at the bottom of the plate means scrambled eggs.
Add a mayonnaise packet face-down to request lightly scrambled or face-up for scrambled well. Place a butter packet next to the jelly packet to indicate a biscuit.
A ketchup packet below the jelly packet means the customer only wants one egg. An upside-down jelly packet means wheat toast and an apple butter packet means raisin toast.
Other Waffle House cooks defended the system, noting that it allows cooks to operate efficiently in case of power outages. The restaurant hasn't confirmed these claims.