Shoppers line the aisles at a busy Costco store.
FOOD NEWS
Costco Etiquette: Should You Place All Your Items On The Checkout Conveyor?
By Erin Metz
Changes to conveyor belt etiquette at Costco have caused lively debates on Reddit, with many Costco shoppers voicing their dissatisfaction and confusion.
On a r/Costco post, one user claimed they "always leave almost everything in the cart with the bar codes sticking up so they don't have to move anything."
On the user's most recent shopping trip, the cashier at checkout seemed rather annoyed that items were left in the cart, putting most of the goods on the belt to be scanned.
After asking management, they confirmed that the employee was enforcing a "new policy" asking shoppers to load most things onto the conveyor belt.
Customers are expected to load smaller items and fragile goods onto the conveyor for employees to easily scan and pack, while larger, heavy items are left to be scanned in-cart.
However, one Reddit user said that what is deemed a "heavy" item can vary drastically depending on the person, leaving employees to decide for themselves.
The exact order of operations could ultimately depend on the cashier's preference, but this answer seems to frustrate shoppers who are annoyed by the inconsistency.
Until a solution or middle ground is found, it's probably best to ask your local Costco employee what they would like you to load (or not) onto the conveyor belt.