ATLANTA, GEORGIA - MARCH 12:  Dan T. Cathy, Chairman, President & CEO, Chick-fil-A speaks onstage during the Ambassador Andrew Young's 90th Birthday Celebration at Georgia World Congress Center on March 12, 2022 in Atlanta, Georgia. (Photo by Paras Griffin/Getty Images)
Chick-Fil-A Denies App Data Breach After Customers Report Mass Fraud
By Camryn Teder
Although the Chick-fil-A One app has seemingly had no serious issues since its 2016 implementation, things started to take a turn for some customers in early January 2023. Some users have started complaining about a data breach, and it's an issue that has caused Chick-fil-A to do some investigating of its own.
One customer claimed hackers gained access to her card information through the app and even changed account emails to transfer money. However, the complaints of a breach are reportedly bigger than just one person, starting with 100 members of a Paulding County, Atlanta, Facebook group complaining about potential fraud in the group.
In response to the accusations, the chicken chain released a statement via Twitter on January 4, 2023, stating it was looking into the incidents and that this "breach" didn’t affect everyone. Chick-fil-A claims, "This is not due to a compromise of Chick-fil-A Inc.'s internal systems."