Pet Store, Pet Service
731 N Alafaya Trl
Orlando, FL 32828
(407) 275-0799
9:00am - 9:00pm
9:00am - 9:00pm
9:00am - 9:00pm
9:00am - 9:00pm
9:00am - 9:00pm
9:00am - 9:00pm
10:00am - 7:00pm



  • I always see very friendly customer service oriented employees at this store. Not sure who others are referring to but maybe someone had a bad day? I frequent this store and never a bad experience.
  • Closes at 6pm on Sunday
  • Worst customer service ever! Rude, really rude people. Avoid this store!
  • The groomers are VERY abusive NEVER leave your dog!!
  • WORST customer service ever. RUDE, rude people!
  • For us Jen is the best with poms
  • Make sure you bring your tags for your dogs, or the groomers wont even look at them.
  • Monday and webeaday evenings are the slowest... Go in for a nail trim at that time if you want to be seen quickly.
  • Long wait, higher prices, smelly store!
  • Bad service at pet hospital, they don't respect arrival time and even lied to me saying i didn't have an appointment (I could see my name from where i was standing).
  • I specifically told them I did not want my dog shaved and they did; I called them twice to ensure that her hair would only be cut. The groomers name was Daisy, please make sure you do not use her.
  • Just bought the most amazing litter box. No idea why it makes me so happy!!
  • The grooming area is in the front so it's much more accessible than other PetSmart locations I've visited.
  • Jenn is the best groomer!!
  • Not impress with the puppy training. The instructor picks who she wants to pay more attention not good way to do business....
  • tink &talbott likes to visit
  • can't go in and pet the cats up for adoption at this location :-/
  • Always great service, Marcus the manager is very helpful.
  • Yes,good tip dog shit everywhere Lil man almost stepped in it
  • They are way to rough with the pups. I have seen them hit the dogs on the head. Never go there if you love your pup. Peace!

Nearby places

325 N Alafaya Trl (at Waterford Lakes Town Center)
845 N Alafaya Trl
711 N Alafaya Trl