Panera Has Begun Recording Employees at Work

Panera’s vice president says the footage will allow managers and higher-ups to provide employees with direct feedback

Flickr/Mike Mozart/CC 4.0

How fun for them. (Photo Modified: Flickr/Mike Mozart/CC 4.0)

In an undoubtedly divisive move that we can’t imagine will go over well with employees, nationwide fast-casual chain Panera Bread Co. has begun recording its employees, Panera vice president Blaine Hurst told the Louisville Business Journal.

On the one hand, it’s hard to see employees welcoming this kind of attention.

On the other, some kind of accountability for the occasional less-than-scrupulous fast food employee is not entirely uncalled for.

The program is currently limited to an unidentified test market where employees are videotaped for a set period of time. The video footage allows managers to see whether or not food is being prepared correctly, Hurst explained. 

What’s more, the videos will let the company “identify areas of improvement and give direct feedback to its employees.”

The question still remains, however, of who will be chosen to spend their days watching footage of employees making sandwiches and soups all day. Will it be you, Mr. Hurst?

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