A U.K. McDonald’s is facing controversy after Matt Brown, of Coventry, England, walked up to his local McDonald’s drive-thru and ordered a burger, claiming that he was suffering a hypoglycemic attack. Brown told The Mirror that he had left his medication at home, and feared slipping into a diabetic coma. He was then refused service because he was not in a car. He reportedly begged management to at least call an ambulance, but was told, “that’s not my problem.”
Brown told The Mirror that he was walking home on Christmas Eve when he felt ill: “I usually carry Lucozade for emergencies but had run out. I decided to head for the McDonalds on my route to get my sugar level back safe. I was left slumped outside for over an hour. I just needed some help and goodwill.”
A McDonald’s spokesperson responded, “For safety, we cannot serve people on foot in our drive-thrus.” The Daily Meal has contacted McDonald’s for a further response, but has not yet heard back. It should be noted, however, that for extremely low blood sugar, diabetics should eat 10-20 grams of sugarmeaning a burger would not have been the best choice.