McDonald’s Corp. plans to offer table service at all of its U.S. restaurants, upending decades of fast-food tradition in a bid to placate pickier customers.
Table service is currently in about 500 locations, but will be rolled out to the entire U.S. chain, McDonald’s said Thursday at an event in New York. The company also is bringing mobile ordering and payments to the country in 2017, as well as more digital kiosks.
McDonald’s already has table service at some locations in New York, Florida and Southern California, as well as many places abroad. It’s coming soon to markets such as Boston and San Francisco, the company said. New positions will be created at restaurants to serve food and help customers with touch-screen orders.