海底捞火锅 Haidilao Hotpot

Hotpot
4 Beiwa Rd (At 4/F of Suning)
北京市, 北京市
+86 10 6871 6676

Tips

  • Service is excellent, pricing is reasonable, the place is clean and variety is decent. Waiting area helps to make waiting less painful with snacks and board games available.
  • Very good service and food here! Price is not so expensive!
  • I really love the hotpot here. and the food is so fresh and delicious.
  • Their business model was the topic of a Harvard Business School case study! Best customer service ever experienced in a restaurant worldwide. Free manicures while waiting!
  • Absolutely incredible service. Bag for my phone, cover for my jacket, apron for me, unlimited chrysanthemum tea and soy milk.
  • Cost 1 and half hour for a table...
  • Service was great! Side dishes were great, my main meal was mediocre. Was w/ vegan/ vegetarian and the staff were more than accommodating and came over to tell us each specific ingredient!