Apple Willow Bend

Electronics, Mobile Phones
6121 West Park Boulevard (at The Shops at Willow Bend)
Plano, TX 75093
(972) 202-5820
10:00am - 9:00pm
10:00am - 9:00pm
10:00am - 9:00pm
10:00am - 9:00pm
10:00am - 9:00pm
10:00am - 9:00pm
12:00pm - 6:00pm


  • The microwave is not indestructible so please use with caution.
  • If you have a genius bar appointment, make sure your sign in goes through! Signed in and stood for 45 minutes because it apparently didn't go through. Don't wait any longer then 10 minutes
  • By far the BEST customer service EVER!
  • Have a genius bar appointment? Try checking in before going to Starbucks for that latt.
  • Go to Knox St instead. Don't bother here. You could wait fruitlessly for 30+ mins here for help, like I just did.
  • Ask for Jimmy Kaire! He's the most knowledgeable salesman there! A+
  • This place is horrible.. Save yourself a headache and go to Southlake instead.
  • Ask for Kevin. He's great!
  • This place is always crowded & there always seems to be a delay even with an appointment.
  • Store opens at 8, but if you are there for a genius, they don't get there until 9
  • Great Apple store. Apple products are the best. iPhones, iPads, Macs, Apple TV. They have it all and the service is top-notch.
  • If you have a Genius Bar appointment, use the Apple Store app to make sure you've actually been checked in, or you might get stuck waiting longer than normal. (Make sure your iPhone's Bluetooth is on)
  • This Apple Store is awesome! They take great care of my senior citizen MacBook Air. I do my best not to go to other stores.
  • Ethan is a genius at the Genius Bar!!!
  • Phone was freeing, they replaced it with a new phone no questions asked!!! Love Apple! Best customer service ever!
  • Ask for Austin, he's the best and a major pro. :)
  • What's the use in having an appointment if they have their tech. Not come to work... If they can't keep appointment should they notify you...
  • Hooray! Their One to One trainings now start at 7am
  • Ask for Liz Hennimg - She's the best.
  • One of the smaller stores but efficient.

Nearby places

6121 W Park Blvd (Dallas North Tollway)
6121 W Park Blvd
Shops at Willow Bend (@Dallas Pkwy)