Apple Crabtree Valley Mall

Electronics
4325 Glenwood Avenue (In Crabtree Valley Mall)
Raleigh, NC 27612
(919) 334-3400
Monday
11:00am - 7:00pm
Tuesday
11:00am - 7:00pm
Wednesday
11:00am - 7:00pm
Thursday
11:00am - 7:00pm
Friday
11:00am - 7:00pm
Saturday
11:00am - 7:00pm
Sunday
11:00am - 6:00pm

Tips

  • iMac dead - Alex rezzed it - free diagnostics - rock!
  • Finding someone to check you out can be difficult.
  • be prepared to manuever through hoards of people
  • Once you go iPhone, its hard to own anything else.
  • Hope the card swipe machine isn't on the fritz. Otherwise budget 2 hours just to pay.
  • Make an appointment online at Genius Bar before coming and you won't have to wait an eternity!
  • When you arrive, if its busy check in with one of the employees holding an iPad. This reserves you a spot for a specialist to talk to you; its the best way to be seen in the order you arrived! :)
  • Don't expect to get your appointment time to be on time.
  • Go online and make your appointment ahead of time for Genius help.
  • Just got a New MacBook Pro on Friday.
  • Ask for Barry
  • Always had amazing turnaround for their repairs. One time I needed a pretty major repair, they were done within an hour.
  • Best customer service ever. Sam helped us out a lot.
  • Shop on-line! Easier!
  • Bring a flask...
  • Always get great service!!
  • The Apple Store is awesome. Definitely make an appointment in advance if you can.The Genius Bar is fantastic and they can help you with any questions or problems that you have.
  • Speedy pickups are awesome!
  • Make sure you GET SOMEONE'S ATTENTION if you have a Genius Bar appointment...and make sure you are there within 5 minutes of your appointment or they will cancel it!
  • Check in using one of the iPads mounted to the tables. That pings every sales person to let them know you're there. It saves having to fight for someone's attention, but you may still wait forever.

Nearby places

4325 Glenwood Ave (at Creedmoor Rd)
4325 Glenwood Ave (at Crabtree Valley Mall)
4325 Crabtree Valley Ave (Upper Level, inside Crabtree Valley Mall)