Apple CoolSprings Galleria

Row 1

Details
1800 Galleria Boulevard (CoolSprings Galleria)
Franklin, TN 37067
(615) 435-0620
Electronics, Other Repair
Hours
Mon–Sat: 10:00 AM–9:00 PM Sun: Noon–6:00 PM

Foursquare Tips

  • Download the Apple Store app on your smart phone & use it to check yourself out... No waiting on a cashier, no lines, receipts emailed to you instantly! (ask an Apple Genius for a bag!)
  • Not a fan of this store! Didn't even do an actual diagnosis of phone! I will be going to green hills!
  • If you need support, be sure to make a Genius Bar appointment ahead of time!
  • I absolutely hate this place. Do yourself a favor and just order online.
  • This store is huge and they fixed my problem with no issues. I was amazed how nice the guys were when I asked newbie questions.
  • If you need technical help, it's best to make an appointment. Great service! Nick was awesome!!
  • Rock with Bach!
  • Check out the new workshops they offer for free such as 'Shoot More Artistic Photos with iPhone' or 'Sketch, Draw, and Paint with iPad'. Start something new and unleash your inner artist!
  • This store is so good! Customer service is top notch, there is always enough staff, and as you'd expect from anything with an Apple logo, they are quick, smart, helpful, and friendly!
  • Amazing customer service
  • So apparently you are supposed to have an appointment to be helped. I had no idea! Drove 45minutes to get here and they tell me they can't see me for 2 1/2 hours, plus I've got a toddler with me! Arg!
  • 120' deep or less. Could be wider at the rear of the store. Estimate 6,000 to 9,000 sq ft.
  • Great service but sometimes need to wait in the queue
  • While a goldfish might have a 3 second memory an alligator has even less!
  • Service is always great! Remedied my issue in minutes.
  • Wait can be pretty long sometime, plan for at least a 30 minute visit if you'd like to buy something
  • Another reason to avoid Apple Store in Cool Springs. The escalators are 10-7 & ShopKick doesn't work in Macy's.
  • Great customer service and support
  • Great mall!
  • I'm not sure if checking yourself in @ the Applestore is such a great idea.