Apple Annapolis

Electronics, Mobile Phones, Other Repair
1735 Annapolis Mall
Annapolis, MD 21401
(410) 972-3290
Monday
11:00am - 7:00pm
Tuesday
11:00am - 7:00pm
Wednesday
11:00am - 7:00pm
Thursday
11:00am - 7:00pm
Friday
10:00am - 8:00pm
Saturday
10:00am - 8:00pm
Sunday
11:00am - 7:00pm

Tips

  • Call ahead and make an appointment 410-972-3290
  • Charles was the best genius I worked with at this location in a long time. I've bought 3 MacBooks from here and 3 iPhones from this location over the years and by far the best employee ever
  • Who is the superuser editing out the Apple logo at end of the venue name here? If you are, quit it! Obviously you don't use a Mac or an iPhone because you can't see it!
  • Download The Baltimore Sun's news, baseball and football apps from iTunes.
  • Connect to the public wifi and check your email and twitter with ease.
  • Waited 2.5 hours just to have the Genius helper tell me my phone is fine and there isn't anything he can do. Still having same issue with battery!!!
  • Got my iPhone 4 here on launch day. Only 1 hr wait...better than back home in Seattle
  • Be a sheep.. buy apple...
  • Don't bother calling before you go. I did, and even though the product was under warranty, this store didn't stand behind the warranty
  • Book your Genius Bar appointment early. I tried to get a walk-in appointment, and it's a 2 hour wait on Sunday afternoon.
  • People at this location are not helpful & I dread coming here but this is the closest location to me but its just horrible. Avoid at all cost if u can. I wouldn't let my worst enemy come here. :(
  • Monday and Tuesday evening is less crowded than rest of week.
  • Worst Apple Store experience ever. Was told on first visit my repair would take 20-30 min. when parts come in. Arrived few days later and was told 3-5 day turnaround time. Horrible customer service
  • 2 hr Nightmares can be had here if U R into that sort of thing. If U need troubleshooting answers, call apple care; or order products online- or at another retailer. If it's technical book early.
  • Very busy. Some staff are extremely friendly and knowledgable, but my wife had an experience where she got a lot of incorrect information about the iPad Pro.
  • Very helpful
  • In and out in less than 10min!
  • Was told to "stand in a corner and wait to be helped" stood for 15 mins before someone came to me as employees stood around and did nothing
  • The smallest Apple store i've ever been to but, it's the only one in the vicinity. Can't complain!
  • So. I think there's a prereq for every Apple employee ever to have shitty customer service. I mean I'm not sitting here w an appt & laptop for shits & giggles. Can I at least get a hello...

Nearby places

2002 Annapolis Mall Ste 60
2002 Jennifer Rd (at West St)
1295 Annapolis Mall Fl 2