Do you trust your staff? Do they trust you? Could security cameras do more harm than good? Master the secrets to preventing beverage, food and retail theft in your restaurant with this exclusive video from ICE and American Express’ four-part Restaurant Success Series. From the cash drawer “no-sale” to the little-known “straw-trick” and other clever theft secrets, ICE Culinary Management Instructor Anthony Caporale reveals the ins and outs of what might really be happening behind your counter.
Among the video's most fascinating highlights? Anthony shares insight into employee theft — a common problem that accounts for approximately 75% of a restaurant’s inventory loss, according to the National Restaurant Association. Read on to learn five ways "employee collusion" could be undermining your profits.