No need to head over to Chili’s for dinner any more, because by the end of November, 450 Chili’s throughout the country will begin delivering, according to Nation’s Restaurant News.
Wyman Roberts, parent company Brinker’s chief executive and president, first had the idea when he saw the positive reaction to delivery from the customers at Maggiano’s, which they also own.
“We’re not buying vehicles,” Roberts told NRN, “We’re leveraging assets that we already have… It doesn’t take a whole lot of incremental sales to make this a nice-returning piece of business for us.” So it looks like delivery drivers will be using their own cars.
Roberts predicts that the most popular times for delivery is when people are off of work or looking to grab a bite to eat, such as lunch.
Chili’s isn’t afraid of change. Also reported by Nation’s Restaurant News, this past September, Chili’s “rolled out tabletop tablets”, which allows customers to order food without a waiter or waitress. They’ve also added new menu items, such as their flatbreads and pizzas, and apparently don’t plan on stopping there.