Apple Summit Mall

Row 1

Details
3265 West Market Street (in Summit Mall)
Akron, OH 44333
(330) 865-6280
Electronics, Other Repair
Hours
Mon–Sat: 10:00 AM–9:00 PM Sun: 11:00 AM–6:00 PM

Foursquare Tips

  • Oh Genius Bar. Why make me setup a time in advance when the only thing consistent about the process is that you are always late!
  • Terrible customer service. I went in to buy a MacBook and left to go to another Apple store after we were ignored. Employees were talking with other employees, while we stood there awkwardly.
  • Cust service was horrible... thx for the tip! we waited 30 mins then walked out, FYI Legacy Village Store is Awesome!!! I own Mac and apple products and the extra 15 min drive is worth it for me!
  • Lousy customer service. Go to Legacy Village. Don't waste your time here. Also have rec'd inaccurate tech advice too.
  • 27 people in a blue shirt, and yet we sit waiting for someone to care!
  • Make appt from home =no wait! Very nice. Left happy
  • The people are mean and won't help you. They will just make you buy new shitty products that also don't work. Fuck apple.
  • Customer service is terrible. Always ask for Cubby he's the only one willing to talk to people.
  • The best service in the business. Don't forget to make a reservation!
  • Came back here for the convenience and this time made a purchase...after standing around forever waiting for non-existent help. The guy who did finally help us was completely clueless! Stay away!
  • If you don't look or seem wealthy/loaded they basically won't even ask if you need help. We stood around for ten minutes and looked very in depth at a MacBook and were ignored. Horrid. STAY AWAY!!
  • Fabulous customer service! I was in and out :)
  • Kill yourself in from of the 30 kids screaming that they want to play on the iPads
  • With a reservation, I waited longer to hand them my device for repair than the actual repair took. Many employees who won't talk to you if you don't have a useless appointment.
  • Make sure you give yourself a couple hours if you need help! You'll be there forever
  • Surprisingly; most of the employees are pretty uneducated about the finer details of the products. It's mostly a 'glam' job for them I suppose. Beautifully designed but try to order online if possible
  • Best Geniuses in NE Ohio. Willing to help you out, even if you bring in an impossible request like I did.
  • Check your computer before you leave with it. They tend to forget to put little things back into it, like Airport cards.
  • Where your sunglasses in the store. It sure is bright in thier.
  • Swift and to the point service. Love this Apple store.